Overview
Act quickly. Unauthorized transactions must be addressed immediately, and Kashu handles them through Fraud Shield. See "I think there is unauthorized activity on my account" for the full six-step process: stop activity, check your account, secure it (password + PIN, enable biometric/2FA), contact your bank, report to Kashu at [email protected] with "URGENT - FRAUD", and monitor.
Note
Never use another person's card, delay reporting fraud, or share login credentials.