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How do I update my profile information?

Editing your name, contact, and business details.

Overview

Your Kashu profile stores the personal and contact details tied to your account. Keeping it current ensures access, proper notifications, and compliance with banking regulations.

Step-by-step

  1. Log in at app.kashupay.com and go to Settings → Profile.

  2. Edit your phone number, email, residential address, or business details.

  3. Verify. Kashu sends a one-time code for sensitive updates. Enter it to confirm.

  4. Save. Select Save Changes. A confirmation email follows.

Notes

  • KYC rules: changing your name, SSN, or birth date requires new identity verification documents.

  • Mismatched profile and card-issuer records may cause transfer failures.

  • Business accounts may need updated corporate records.

Need help?

If a change won't save, email [email protected] with your registered email.

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