Step-by-step
Log in on the mobile web app at app.kashupay.com and select the Home tab.
Check your balance at the top of the screen:
Available balance: cash you can move now.
Pending transactions: amounts still processing or on hold.
Total paid: total funds paid from your credit cards.
Review transaction history below, where each entry shows available, pending, or on-hold status.
Notes
Balances update in real time using direct banking integrations.
Standard transfers usually reflect within 2-3 business days, though some banks may take up to an additional 24 hours.
Some banks place temporary holds during disputes or unusual activity.
Need help?
If your balance looks wrong, email [email protected] with the transaction ID in question.