Overview
Kashu was designed to eliminate the hidden costs of traditional finance. Unlike banks and card issuers that charge steep cash advance fees (often 20–30%), Kashu processes credit card conversions as standard transactions.
No cash advance fee: Using Kashu to convert credit into usable cash will not trigger your card issuer’s cash advance category.
Transparent platform fee: Kashu applies a fixed, disclosed fee (6% for credit conversion), shown before you confirm a transaction.
Debit cards: Adding or using your debit card does not generate a cash advance fee — it functions as a standard payment method.
How It Works
Connect your card – Securely link your debit or credit card.
Choose your transfer – Decide whether you want funds moved to your bank, another Kashu Wallet, or a vendor.
Review fees upfront – Kashu shows any applicable fee before you complete the transfer.
Confirm & receive funds – No hidden surcharges or bank-coded cash advances.
Policies & Restrictions
No hidden cash advance charges – Kashu transactions are structured to avoid your issuer treating them as a cash advance.
Platform fees only – Credit conversion is subject to Kashu’s 6% one-time fee; wallet transfers and withdrawals carry small service charges (1.5% instant transfer).
Issuer compliance – Major banks (Amex, Chase, Citi, etc.) may review “cash-like” activity. If a payment is blocked by your issuer, Kashu will notify you.
Security
Bank-grade encryption protects all linked payment methods.
Biometric verification and fraud monitoring ensure no unauthorized card use.
Kashu will never request your card details outside the app.
Additional Notes
Kashu is not a lender; all transactions are credit conversions, not loans.
Always check your bank’s terms for utilization thresholds that may trigger a review.
Support
If you believe your bank has incorrectly charged a cash advance fee or blocked a transaction, contact our support team immediately:
Email: [email protected]
In-Site Chat: Available 24/7