Overview
Accounts can be limited while we confirm identity, review activity, or verify a card or bank. This is a normal part of keeping the platform safe.
How to clear it
Complete any verification we ask for. That's usually the fastest path.
Contact support to see exactly what's needed.
Compliance
Account access is governed by Kashu's Terms of Service, User Agreement, Privacy Policy, and card-network rules.
Need help?
Email [email protected] with your registered email.