Step-by-step
Go to the login screen and select Forgot Password?
Enter your registered email.
Check your email for a secure reset link. If it's not there in a few minutes, check spam or junk.
Didn't get it? Confirm your email is active and try again after 15 minutes.
Click the reset link and enter and confirm a new password.
Complete verification if prompted (2FA).
Log in with your new password.
Notes
Reset links are one-time use and expire after a short period.
Passwords are encrypted and never stored in plain text.
Need help?
Email [email protected] from the address on your account. Do not send full card numbers, passwords, or SSNs.