Overview
Updating your Kashu password helps keep your account secure. You can change your password anytime through your account settings. A strong password protects your credit conversion activity and prevents unauthorized access.
Key Points
Update your password directly in your account settings.
Choose a strong password (minimum 8 characters, mix of letters and numbers).
Kashu will never ask for your password by email, phone, or chat.
Step-by-Step: Updating Your Password
Log In to Kashu
Access your account via the app or website.
Go to Settings
From your dashboard, open Settings.
Select Security
Navigate to the Security section.
Choose Change Password
Click Change Password.
Or go directly to the secure Change Password link.
Enter New Password
Provide your current password.
Enter and confirm your new password.
Save and Confirm
Click Save Changes.
You’ll receive a confirmation email when your password is updated.
Policies & Restrictions
✅ Allowed
Updating your password at any time.
Using a unique password not shared with other accounts.
Resetting immediately if you suspect unauthorized access.
❌ Prohibited
Sharing your password with anyone.
Using weak or common passwords (e.g., “password,” “123456”).
Attempting to change another person’s password.
Security & Compliance
User Responsibilities
Protect your login details and never reuse old or compromised passwords.
Enable two-factor authentication (2FA) or biometrics for extra protection.
Report suspicious login activity to [email protected].
Kashu’s Practices
All passwords are encrypted and never stored in plain text.
We monitor for unauthorized login attempts and notify you of unusual activity.
Updates are logged in compliance with security regulations and Kashu’s Terms of Service.
Compliance Statement
Password management is subject to Kashu’s Terms of Service, Privacy Policy, and applicable banking regulations. Kashu reserves the right to require a password update if account security is compromised or unusual activity is detected.
Need Help?
If you cannot log in or encounter errors while updating your password, use the Forgot Password option on the login page or contact Support at [email protected].